Website & Email Disclaimer

Website & Email Use

The use of Santova Logistics Limited’s emails and websites are entirely at the user’s own risk. Santova Logistics Limited shall not be liable for any loss or damage, howsoever arising, from the use or inability to use its websites (or any other website linked to its websites) or from the use of any information or content contained in its emails or websites. Santova Logistics Limited shall not be liable for any inaccuracies or errors found in any of its emails or websites. The user indemnifies Santova Logistics Limited against any third-party claims that might arise out of the user’s use of Santova Logistics Limited’s emails or websites (or any other website linked to its websites).

Virus Warning

The content of websites or emails may contain software viruses, which could damage your computer system. While Santova Logistics Limited has taken every reasonable precaution to minimise this risk, we cannot accept liability for any damage or loss that you sustain as a result of software viruses. You should carry out your own virus checking procedures before opening any email attachment or website file

Copyright and Intellectual Property

Santova Logistics Limited’s websites (incorporating all the related pages) and emails are subject to copyright and are owned or licenced to Santova Logistics Limited and form part of its intellectual property. This includes, but is not limited to content, designs, logos, material, software, code, graphics, trade secrets and trademarks contained in or electronically distributed websites and email. Any unauthorised use is strictly prohibited.

Email Confidentiality

Any email communication and the information contained is intended for the person or organisation to whom it is addressed. Its contents are confidential and may be protected in law. Unauthorised use, copying or disclosure of any of it may be unlawful. If you are not the intended recipient, please contact us immediately. We accept no liability for the transmission of the information contained in email communication nor any delay in its receipt.

Cyber Crime Alert

Santova Logistics Limited will not email any change in banking details and any such correspondence purported to come from Santova Logistics Limited should be considered as a cyber fraud scam. Kindly refrain from making any payments into any purported new bank account and should you receive any such request immediately contact your regular known Santova Logistics Limited Representative on a known contact number for your region as may be found at We request that you remain vigilant and exercise caution when actioning payments to Santova Logistics Limited as Santova Logistics Limited shall not be liable for any loss or damage howsoever arising as a result of a payment made into a wrong account, a payment made into a new bank account not belonging to Santova Logistics Limited, a fraudulent scam, or as a result of any other cyber crime.

Rates, Quotations and Estimates

Please note that all rates/quotations/estimates quoted are based on current conditions and tariffs in place, are subject to space availability and may change without prior notice. Although Santova Logistics Limited makes reasonable efforts to obtain reliable information from third parties, Santova Logistics Limited cannot guarantee the accuracy and completeness of the information in quotes/estimates. All rates and charges are subject to change without notice. Santova Logistics Limited shall not be liable for any loss or damage howsoever caused by the use of any quote/estimate or reliance on its rates, charges and information. Quotes/estimates and all business is conducted strictly in terms of the Santova Logistics Limited Standard Terms of Contract, a copy of which is available on request. E&EO.

Standard Terms of Contract

All business is undertaken subject to Santova Logistics Limited Standard Terms of Contract. (Click here to view Santova Logistics Limited Standard Terms of Contract). No amendment to these Standard Terms of Contract shall be binding unless reduced to writing and signed by two authorised directors of Santova Logistics Limited. Santova Logistics Limited is not a merchant and does not act as a merchant under any circumstances. Santova Logistics Limited acts as a merchant’s agent in all business undertaken. E&EO.

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If you have any questions about our international freight products please get in touch and we will contact you to discuss your requirements.